RECEIVABLE MANAGEMENT SERVICES
COMMERCIAL COLLECTIONS
This Provider is uniquely qualified to offer the following services:
Collections:
Staffing Needs:
Comprehensive Reporting:
Accounts Receivable Management
Customer letter writing:
Outsourcing:
Contact Us: We invite you to contact us today and begin working towards a more productive and efficient working capital management process, leading to stronger financial results and increased customer satisfaction.
Please contact CEBRS for more information on this program and to determine if this will provide a viable solution for your particular needs.
COMMERCIAL COLLECTIONS
This Provider is uniquely qualified to offer the following services:
Collections:
- Their core service is collecting client receivables as quickly and effectively as possible. Their team of experienced and industry-trained collection professionals focus on continuous communication and tailoring their collections exclusively for each client.
- Each collector is a specialist in his or her industry as well as cross-trained on various other industries. Rigorous and ongoing training ensures that every collector is skilled in the most current collection techniques and knowledgeable of the laws and rules that pertain to their industry. This resulted from the changing debt-market and the evolution of the "professional debtor". By knowing industry law, they can stay a step ahead of a debtor and their attorney!
- Because This Provider is bonded and certified by the Commercial Collection Agency Section of the Commercial Law League of America, their clients can be confident of the following protections and advantages:
- Professional practices to help attain maximum dollar recovery
- Reputable collection procedures that maintains your customers' good will. Fees based solely on results
- Maintenance of trust accounts for collected funds
- Funds remitted weekly
- $300,000 surety bond
- On-going oversight to ensure adherence to a rigorous Code of Ethics
- An experienced agency that has been in business for a minimum of 5 years (has actually been in business since 1981)
- Agency executives who are required to attend yearly seminars and educational meetings
- Assistance choosing legal counsel when necessary
Staffing Needs:
- On an as-needed basis, they can assist their clients with their staffing needs. They are able to place our employees on site temporarily to ease the burden at specific times or to help on specific projects.
- For longer-term situations, they may be able to coordinate client needs with several large staffing firms that are major clients.
Comprehensive Reporting:
- To complement the ongoing communication from their professionals throughout the collection process, they offer comprehensive reporting that can be customized for each client and mailed at regular intervals.
- Their custom software gives you exclusive access to state of the art web application and the ability to review updated file information, generating detailed reports and communicating with our collectors.
Accounts Receivable Management
Customer letter writing:
- Their customer letter writing service provides an excellent and cost-effective solution to collecting a large number of past due accounts with small balances. Their state-of-the-art network processes large volumes of claims thereby reducing client workload. In addition, they can field all incoming calls, reconcile accounts and follow up with direct collections if desired. Debtors can pay the client directly or to this provider. Their letters can either be scripted by the client or the provider has industry-related pre-approved letter samples. Each letter series includes an attorney letter from our in-house counsel and complies with the Fair Debt and Collection Practices Act (FDCPA) as prescribed by federal law.
Outsourcing:
- Offers an outsourcing management program that was developed in response to their client's needs and the trend of business downsizing. This cost-efficient solution extends the capabilities of a credit department and the overall capabilities of the client company to manage customers who might have gone elsewhere to purchase product. They offer an array of services to provide the level of support necessary to effectively manage these customers promptly, professionally and courteously. Their state-of-the-art network enables us to electronically download the data and begin to manage these customers on a variety of databases. Customers will receive the daily attention necessary and be handled just as if they were calling the client directly to make this a seamless solution.
- Clients needs vary, and often the provider is asked to provide collection seminars on a variety of subjects. These are customized based on the specific requirements of our clients and are presented by our management staff and/or in-house legal counsel. Topics range from collection practices to credit management techniques to bankruptcy.
Contact Us: We invite you to contact us today and begin working towards a more productive and efficient working capital management process, leading to stronger financial results and increased customer satisfaction.
Please contact CEBRS for more information on this program and to determine if this will provide a viable solution for your particular needs.
